Our Customer is one of the world's leading real estate companies with hundreds of offices and hundred thousands of users.
The Customer’s Electronic Document Management System has existed for many years. The system serves internal business processes in the Customer’s main business — real estate. The system includes web portal and several desktop applications and has been actively used by the Customer’s employees. At the same time, the Customer has a need to extend its functionality and integrate it with other software products, particularly with Microsoft Office components.
There is also a need to extend the system possibilities by adding mobile applications. Using mobile enablement, the employees can access Document Management System even when they are out of office. These mobile applications will provide additional features available only on smartphones, e.g. direct phone call from the application, taking picture or video with camera, getting location using GPS.
The first step was implementing custom web service using .NET technologies that would enable communication between Mobile application and Document Management System. Next phase was designing and implementing iOS and Android applications that communicate with this web service. Working in close collaboration with the Customer, Arcadia team have implemented the features that were very important for their end users, tested these features on several mobile devices and then uploaded iPhone app into App Store. Development of these features for Android is in progress, the completed application will be uploaded into Google Play.
Here is the list of new features:
Outsourcing of significant part of software development to offshore partner helped the Customer to concentrate on its business goals. Introduction of new features and improvements allows the Customer to optimize work efforts of its employees and increase their efficiency. Some features that we implemented enable automation of common employee’s actions. Other features give convenient and useful synchronization with Document Management System.
Total expenses reduction from these features was estimated by the Customer at millions of US dollars over 12-month period.